Guest Experience Agent
Pubblicato il 17-08-2026 - Four Seasons Hotels And Resorts in Venezia
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who
crave to become better, to push ourselves to new heights and to treat each other
as we wish to be treated in return. Our team members around the world create
amazing experiences for our guests, residents, and partners through a commitment
to luxury with genuine heart. We know that the best way to enable our people to
deliver these exceptional guest experiences is through a world-class employee
experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one
and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we
believe our purpose is to create impressions that will stay with you for a
lifetime. It comes from our belief that life is richer when we truly connect to
the people and the world around us.
About the location:
Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a
Four Seasons Hotel,
Venice is an iconic property offering elegant, spacious
accommodations. The historic hotel showcases majestic Venetian architecture
dating back to the 14th century. Guests can also enjoy spectacular views of
Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.
ABOUT THE ROLE
The Guest Experience Agent – Night plays a vital role in delivering highly
personalized, seamless, and emotionally engaging service throughout every stage
of the guest journey. This position acts as a warm and attentive host, ensuring
guests feel recognized, valued, and fully supported from their first interaction
with the hotel through long after departure.
Working during overnight operations, the role is responsible for creating a
welcoming and reassuring environment while managing guest interactions across
multiple touchpoints and languages with professionalism, efficiency, and
empathy.
The successful candidate will intr