Italian Content Moderator in Portugal

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gewov

DUTIES AND RESPONSIBILITIES:
- Review user reports regarding video content on a streaming platform
- Review sensitive content, sometimes involving graphic or disturbing subject matter
- Audit and update content
- Maintain broad knowledge of client products and/or services
- Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

REQUIREMENTS:
- Native/fluent in Italian both verbal and written. Fluent in English (minimum B2 level)
- 6 months of experience in relevant field is preferred
- Ability to cover weekly shift rotation including occasional nights and weekends
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer service-orientation with effective,



pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fast-paced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member, as well as independently.

BENEFITS:
- Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
- Support from colleagues with coaching and mentoring opportunities
- Health and Wellbeing initiatives
- Monthly meal allowance
- Relocation support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gewov