Desktop Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gexgf

Job Description

We are seeking
Network Technicians
to deliver onsite IT and network support services at the locations of a leading international retail client.

This is a
freelance, on-demand opportunity
, with assignments offered based on your location and availability.

Key Responsibilities
- Deliver onsite IT and network support at customer locations.
- Troubleshoot and resolve network and connectivity-related issues.
- Install, configure, and replace routers, switches, Wi-Fi access points, and other IT hardware.
- Carry out hardware upgrades, maintenance, and break/fix support.
- Complete service reports and update support tickets following each onsite visit.
- Work closely with remote support teams to resolve technical issues efficiently.

Requirements
- At least
2 years of experience
in onsite IT support or network support.
- Strong understanding of
LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and VPN
.
- Hands-on experience with networking equipment from




Cisco, HP, Aruba, Fortinet
, or equivalent vendors.
- Excellent troubleshooting, problem-solving, and communication skills.
- Valid driver's license and willingness to travel.
- Fluent in
Italian
.
- Good command of
English (mandatory)
.

Preferred Qualifications
- CCNA
,
CompTIA Network+
, or an equivalent networking certification.
- Previous experience providing IT support within retail stores or retail environments.

What We Offer
- Flexible freelance engagement with on-demand assignments.
- Competitive compensation for each completed service intervention.
- Regular opportunities to work on customer assignments.
- The chance to support a leading international retail organization.
- Opportunity to build a long-term freelance working relationship.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gexgf