IT Business Analyst

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gexzj

Stellantis
is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.

With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

Please submit your CV in English.

Job Summary





The IT Business Analyst – Aftersales Repairer Experience supports the design, enhancement, and continuous improvement of digital platforms critical for the Aftersales ecosystem with special focus on KPIs and reporting around dealers and repairers data like service retention and Sell Out.

The role focuses on understanding dealer and repairers services, including warranty and service contracts, parts workflows, dealers and repairers data and translating them into actionable IT requirements that improve KPIs measurement, dealer and repairers efficiency, customer satisfaction, and operational performance, leveraging AI whenever is possible.

Key Responsibilities

1. Dealer Requirements & Business Analysis
- Gather, analyze, and document business requirements related to dealer and repairer‑facing platforms and tools such as service reception, online booking, DMS integrations, etc
- Gather, analyze,

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gexzj