Customer Excellence Professional

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gez3i

At Clarios, we are producing the world’s best batteries, essential for the evolving future of transportation. Our advanced, low-voltage batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. Ready to direct your talent and coordination expertise towards shaping the future of our global standards at Clarios? Then take on the challenge and become part of our Customer Excellence teamPower your future with Clarios and explore the possibilities with us.As a Customer Excellence Professional (m/f/d), you will drive best-in-class customer satisfaction by ensuring intensive customer relationships and communication. You will coordinate integrated service processes from order entry to on-time delivery and order fulfilment, meet service and inventory targets in balance with cost objectives, and support cross-functional projects to continuously improve Customer Excellence and supply chain-related processes and costs.The position will be based in our Clarios EMEA office in Brescia,



Italy.What you will doAs Customer Excellence Professional (m/f/d), your responsibilities will include:Coordinating integrated service processes from order entry to on-time delivery and order fulfilmentMonitoring and posting customer orders received via EDI, TecCom and other channelsManaging the initial set-up of new customers, including processes, master data and special requirements, in close collaboration with Sales and customersActing as main interface to service providers and carriers, including delivery coordination and invoice approvalDelivery management, ensuring on-time delivery of batteries by analyzing inventories and incoming deliveries and allocating goods to delivery notesOrganizing labelling activities and work ordersMonitoring storage performance regarding age, quality, quantity, costs and efficiencyPlanning material requirements and managing packaging and decoration materials in line with purchasing processesEnsuring achievement

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gez3i