SOLUTIONS ANALYST

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Solutions Analyst

Interested? Email us at (email hidden)

VIVITAL is a software solutions firm that helps companies achieve more powerful situations and more meaningful outcomes with their Salesforce.com investments. The operations team is passionate about inventing, building, and delivering solutions that impact everyday lives, and that help people to build stronger and more effective relationships between their employees, customers, and communities.

About The Role
We are currently seeking a skilled and dedicated Solutions Analyst to join our growing team. The Solutions Analyst is responsible for learning the business of our customers, documenting critical processes and requirements, and developing successful technical solutions and recommendations. Analysts are also expected to get excited about Salesforce.com and how it can take care of customer needs in amazing ways. This is a creative role (with multiple promotion paths) that requires fantastic listening and speaking skills, a high degree of curiosity and ingenuity,



and an excitement for coordinating action across multiple teams and conversations.

Key Responsibilities
Create Critical Project Documentation and Assets
- Document current and future state customer processes and data patterns
- Analyze customer processes and data to identify gaps, risks, and opportunities
- Document project solution features, stories, requirements, and success criteria with stakeholders
- Store, organize, and own all project documentation and artifacts
- Capture meeting notes and track issues in support of the Project Manager and Solutions Lead

Develop Technical Solution Prototypes to validate early design thinking
- Participate in solution design sessions and provide recommendations to internal project leads
- Leverage Salesforce.com technologies to build and demonstrate live solutions, during the design and implementation phases
- Document and socialize user experience wireframes with project stakeholders

Own a

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gf4j1