(GSD) Senior/Staff Endpoint Systems Engineer
Pubblicato il 17-08-2026 - Agoda in Milano
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
About Agoda
Agoda is Asia’s leading and fastest growing online hotel reservation platform. Our success is driven by worldclass technology, a highly resilient IT infrastructure, and exceptional engineering talent. Information Technology is a core capability at Agoda,
and an IT career here offers outstanding growth opportunities in a fastmoving, multicultural environment representing more than 74 nationalities.
This role operates in a high impact, fast paced engineering environment , where innovation and deep technical expertise are essential. We continuously improve end-user experience through automation, proactive monitoring, and scalable enterprise solutions—while never forgetting to enjoy the journey.
We are looking for an experienced Senior/Staff Endpoint Systems Engineer to join our Bangkok-based team. This role serves as the final technical escalation point for complex, high-impact issues across endpoints and infrastructure.
You will own the most challenging problems - driving deep into the root cause, working across teams and vendors to implement fixes and solutions.
Key Responsibilities
3rd Level (L3) Escalation & Advanced Troubleshooting
- Act as the highest escalation point for unresolved 1s