IT Service Delivery Engineer CRI-MAN
Pubblicato il 17-08-2026 - Atlas Copco Group in Provincia di Reggio Emilia
Your role
In this position you will ensure successful delivery of our Group IT services & solutions to the local business entities, ensuring seamless, compliant & efficient operations inline with our company standards. You will be located in the Production Company CRI-MAN in Correggio, and you will travel frequently to other entities in Italy, ensuring smooth operations and service delivery. You will collaborate closely with our vendors and support teams to provide advanced technical support and troubleshoot IT related issues. You will work with regional and global IT teams to implement and maintain Group IT solutions as required for local production needs, acting as the local point of contact for the factory
- You will participate in delivery of IT projects, ensuring they are completed on time, within scope and budget.
- You pro-actively maintain accurate and up to date documentation of IT processes, systems and procedures.
- You identify opportunities for process improvements and implement best practices to enhance service delivery.
- You act as a business advisory agent,
use your communication skills to guide employees on the use of different Group IT solutions.
- You understand day to day security related risks and guide users into best practices to mitigate those potential threats.
To succeed, you will need
We encourage you to apply even if you don’t meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Experience
- Strong customer focus and business orientation
- Experience working in Production Environments, OT, Manufacturing PC’s.
- Ability to work both independently and as part of a team
- Analytical mindset with a passion for solving problems in complex environments
- Effective verbal and written communication skills, being able to adapt your communication style to suit different audiences.
- Willingness to research, learn, and adapt to new technologies and processes
- Capability to