Field Customer Service Engineer
Pubblicato il 17-08-2026 - Macchinari e impiantistica in Parma
Installing and repairing filling and packaging machines, in field installations
Carrying out routine scheduled maintenance work and responding to equipment faults
Fitting new parts and making sure equipment is working correctly
Dealing with emergencies, unplanned problems and repairs
Documenting all inspections, maintenance, service work, and submitting paperwork in a timely basis
Studying blueprints, schematics, manuals, and other specifications to install/set up machines or machine upgrades
Consulting with engineering personnel to resolve unusual problems in system operation and maintenance
Advising management regarding customer satisfaction, product performance, and suggestions for improvements
Complying with and ensuring compliance with company health, safety and environmental policies
Skills, Experience & Education
Vocational training as a mechatronics technician or electrician, knowledge of aseptic filling machines
Basic electric/electronic skills
Strong customer orientation and excellent communication skills
High level of commitment, motivation, willingness to learn,
flexibility and willingness to work overtime
Ability to report in a structured manner
Good Italian and English language skills, written and spoken
Minimum 5 years of experience in service/maintenance of automatic machines (mechanical, electric/electronic would be a plus)
Competitive salary including compensation for overtime and travel expenses
~ A crisis-proof job in the system-relevant food industry
~ Extensive induction training, as well as good further training opportunities in the SIG Training Center
~ Opportunities for professional development
~26 days paid annual leave
~ A company car, also for private use, and a fuel card
~ Vacation and Christmas bonuses / or other Bonuses
If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future col