Client Advisor Manager
Pubblicato il 17-08-2026 - Editoria e industria tipografica in Italia
Stone Island, founded in 1982, is an independent and globally recognized brand of luxury apparel.
Role: Client Advisor Manager / Floor Manager (Tempo pieno | Rome)
The Client Advisor Manager leads the store's client experience, sales performance, and team development. The role is fully client-facing and focuses on driving sales, building long-term client relationships, and coaching the team to deliver an outstanding client experience.
Your Impact
The Day‐To‐Day
Lead by example on the sales floor, delivering an authentic client experience that reflects the brand's values and standards.
Drive sales performance through a client‐centric mindset, actively engaging in 1‐to‐1 clienteling to build long‐term relationships with VIP and high‐value clients.
Lead, train, and coach the team to support professional growth, motivation, and the development of effective 1‐to‐1 clienteling practices.
Ensure the team is consistently informed, aligned with corporate policies, and up‐to‐date on collections, tools, and ways of working.
Champion product knowledge and storytelling,
guiding the team through the collection, fabrics, and technical excellence that define the brand.
Monitor the local market and competitive landscape, staying informed about city events and competitor initiatives, and sharing insights with the City Manager and Corporate teams.
Support store operations, including administration, accounting, stock management, visual standards, and the protection of products and valuable materials in the store and stockroom.
Ensure visual excellence and full alignment with brand standards.
Qualifications
Key qualifications:
3–5 years of proven experience in fashion retail or hospitality, in sales and floor leadership or senior roles, preferably in a luxury or contemporary luxury environment.
Strong understanding of current fashion trends, market dynamics, and competitive landscape.
Proven excellence in client service, with strong interpersonal, communication, and team leadership skills