Technology Specialist
Pubblicato il 17-08-2026 - Altro in Roma
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work. Total Rewards
At Brown-Forman, we believe in recognizing the bold ideas, ethical decisions, and winning results that make the company's short- and long-term success possible. This recognition comes in many forms, to include your base salary, holiday premio, and any incentives you may earn.
We create an environment that nurtures and prioritizes continuous learning. At Brown-Forman, you are empowered to take charge of your own development with a variety of customized, award-winning programs available for every step of your career journey.
IT professional who responds to technology-related incidents escalated by the IT Service Desk, other IT groups,
or by direct contact with technology end users. This position requires advanced skills, knowledge, tools, and authority above those of the IT Service Desk. They may resolve the incidents remotely, deskside, or via depot service for employees located around the globe.
Primarily responsible for restoring and resolving service for technical issues as quickly as possible with limited disruptions.
What You Can Expect
Work closely with the Service Desk and Global Desktop Teams to ensure the resolution of end‐user computing problems or requests in a timely fashion.
Deployment, support, and troubleshooting of mobile technology.
Deployment, support, and troubleshooting of all PC‐related equipment, including desktops, laptops, PC peripherals, and printers.
Deployment, support, and troubleshooting of PC‐based applications, including Microsoft Windows, Microsoft Office 365, shrink‐wrapped and cloud applications, Development Too