ph3Sr Director, Clinical Strategic Operations, Large Pharma Partnership /h3plocated in Milano, LOM, IT. This Tempo pieno on site position offers great opportunities for career growth. Milan, Italy | Full time | Hybrid | R /ppJoin us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward. /ppSr Director, Clinical Strategic Operations, Large Pharma Partnership /ph3Responsibilities /h3ulliLead strategic planning, direction, and support to business/strategic development initiatives for the designated customer. /liliLead member of the strategic Account Management team; responsible for leading key SAM initiatives. /liliDirects the designated customer account globally to provide leadership oversight to customer and IQVIA assigned project teams and lead the development of and adherence by all project teams to an operation manual specific to the designated customer account for all product development projects. /liliAccountable for the development and management against key customer rules of engagement and/or operational norms. /liliDirect the delivery against key metrics, milestones, and contractual obligations for a portfolio of projects to encompass expectation setting and management against quality, time, and financial objectives (e.g., project portfolio margin targets). /liliServe as the primary operational management contact globally to the designated customer account; responsible for driving and ensuring appropriate communication channels are maintained, and key customer expectations transcend the organization and are adhered to across the portfolio of projects. /liliLead the review of a customer pipeline, opportunities pending, and future customer needs in support of the quarterly development of resource forecasts for delivery to the cost centres providing resources to the designated customer account (e.g., project management, laboratory, Phase I, ECG, data management, clinical operations, biostatistics, etc). /liliAct as the key relationship manager for designated customer; serve as the primary management holder for a designated customer escalation plan, recommend courses of action regarding client management issues; implement requisite action plans. /liliServe as a member and/or chair of the designated customer Operations and Executive Governance Committee(s) as per charter. /liliTeam member responsible for participation in the development and support of customer sales initiatives; activities to include, proposal and budget development, commercial feasibility of potential programs and impact on company operations and goals. /liliLead, oversee and manage the enterprise to ensure global customer best practices are adhered to by individuals assigned to projects for the designated customer account.

/liliLead, oversee and manage the enterprise to ensure the IQVIA transformational and business practices are adhered to by individuals assigned to projects for the designated customer account. /liliManage staff in accordance with organization’s policies and applicable legislation. /liliResponsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. /liliApprove actions on human resources matters, including salary administration. /liliLead, manage and oversee key initiatives, including change management within the business to drive improvement and innovation. /liliWill perform other duties as assigned. /li /ulh3Requirements /h3ulliHas an in-depth understanding of Clinical Development and Clinical Operations /liliSolid understanding of the Pharma/Biotech segment /liliHas ideally 15 years’ experience in the pharmaceutical, CRO, or related industry, including clinical operations, commercial and /or alternative operational functional (e.g., business development, data management, project management, laboratory, pre-clinical) /liliExcellent communication and people skills /liliPossesses the ability to establish and maintain collaborative working relationships with senior management, peers, and customers /liliHas excellent analytical/critical thinking skills /liliDemonstrated ability to deliver results to customer and company expectations /liliStrong influencing and negotiation skills /liliExcellent matrix and cultural team leadership skills /liliExcellent customer service skills /liliSound judgment and decision-making skills /liliStrong financial analysis skills; preferably thorough understanding of company margins, pricing strategies, and profitability measures /liliIs accountable for the development and management against key customer rules of engagement and/or operational norms /liliServes as the primary management holder for a designated customer escalation plan with recommended courses of action regarding client management issues /liliDirects, supervises, and coordinates several project teams to ensure that everyone working on the designated customer account follows global best practices. /liliDirects and manages the enterprise to ensure IQVIA's practices are followed by project staff for the designated customer account. /liliBrings Excellent communication, organisational skills, logical thinking,

and problem-solving capabilities /li /ulh3Why Join? /h3pThose who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry. You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries. We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. It's an exciting time to join and reimagine what's possible in healthcare. Moving healthcare forward. Together. /ph3Culture /h3pCulture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers. /ppIQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential. /ppIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. /ppIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. /ph3Where you'll work /h3pHybrid You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment. /p /p #J-18808-Ljbffr

Sr Director, Clinical Strategic Operations, Large Pharma Partnership at IQVIA

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