Sales Development Representative (Italian/English)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ggqc9

ph3Responsibilities /h3pFounded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe. /ppBeing a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services. /pulliOne of the highest-rated global transportation companies with a rating of 4.9/5 stars /liliExpanded from 200 destinations last year to 350, achieving our ambitious 2024 growth target /liliOver 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month /liliOver 2.5 million happy travellers every year /li /ulh3The Team /h3pWe are a group of vibrant, diverse people who love travelling and never settle on quality. Each one of us didn't join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a "pay it forward" mentality, but with big and bold goals. /ppAs a bSales Development Representative (Italian/English) /bat Welcome Pickups, you will primarily focus on outbound prospecting; proactively identifying and reaching out to potential clients such as hotels, property managers, travel agents, and other target segments via phone, email, and other channels to generate new business interest in Welcome Pickups' B2B services. You will also engage and qualify inbound leads received from Marketing,



ensuring a consistent, high-quality experience regardless of how a prospect enters the pipeline. You will be responsible for engaging potential clients, qualifying their suitability, and scheduling virtual or physical meetings with Business Development Managers. By leading with outbound prospecting and supporting inbound engagement where needed, you will play a key role in expanding Welcome Pickups' client base and driving the scalability of the B2B sales funnel. /ph3Responsibilities /h3h3Outbound Prospecting Lead Qualification /h3ulliProactively identify and reach out to prospective clients - hotels, property managers, travel agents, and other target segments - via phone, email, and other channels to generate new business interest /liliBuild and run structured outbound sequences and cadences, adjusting approach and messaging to maximize response and conversion rates /liliEngage and qualify inbound leads received from Marketing promptly via email, phone, or other communication channels /liliIntroduce Welcome Pickups' services, conduct discovery conversations, and build rapport with prospects /liliQualify leads based on predefined criteria, such as business size, industry, and readiness to collaborate /li /ulh3Appointment Scheduling /h3ulliBook virtual or physical meetings for Account Executives (Business Development Managers) with qualified leads /liliCoordinate meeting times and ensure all relevant details are documented in the CRM system /liliProvide Business Development Managers with a detailed summary of the lead's needs, challenges, and interests /li /ulh3CRM Workflow Management /h3ulliLog all lead interactions and updates in the CRM (HubSpot)



with accuracy and consistency /liliTrack lead progress and follow up with unresponsive contacts as needed /liliUse automation tools and workflows to manage communication and reminders /li /ulh3Collaboration With Other Teams /h3ulliPartner with Marketing to ensure alignment on inbound lead qualification criteria and feedback on lead quality /liliWork closely with Business Development Managers to refine messaging and ensure a smooth handover process /liliShare insights on prospect and lead behavior and trends to support strategy adjustments /li /ulh3Continuous Improvement /h3ulliAnalyze outreach and scheduling performance metrics to identify areas for improvement /liliExperiment with messaging, outreach techniques, and workflows to increase meeting booking rates /liliStay informed about Welcome Pickups' services and market trends to provide value in conversations with leads /li /ulh3Requirements /h3ulliBachelor's degree in Business, Marketing, or a related field /liliExcellent written and verbal communication skills in both English Italian /liliAt least 2 years of track record in B2B outbound sales and lead generation in the travel and/or technology (SaaS) industry as a sales development representative, business developer, sales executive, or a relevant role /liliProficiency in HubSpot, particularly in managing sequences, lead generation tools, and sales automation technologies, or any other CRM tools /liliAnalytical thinking data-driven mindset with a strong ability to analyze complex data and make informed strategic decisions /liliProven ability to drive sales processes from plan to close /liliAdvanced interpersonal skills for building, developing, and managing relationships with partners /liliSelf-motivated with the ability to work independently; strong sense of ownership /liliFamiliarity with the travel hospitality industry will be a great plus /liliUncompromising attention to detail /liliAce problem-solving skills /liliExcellent team player with strong leadership skills /liliA friendly and upbeat personality /liliDigital native: fluent in web and digital technologies /liliExceptional communication skills and ability to work across groups and geographies /li /ulh3Benefits /h3ulliVibrant and fresh work environment /liliFlexible work-from-home policy /liliThe tools you need to perform your daily tasks successfully /liliLD personal budget /liliPrivate Insurance Plan /lili+4 extra PTO days annually /liliThe unique opportunity to join "the next big thing" at ground level /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ggqc9