Area Service manager Northern Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ggrco

ppbLay the groundwork for tomorrow with Kubota! /b Since 1890, bKubota /b has evolved in a unique way worldwide. With a strong will to solve problems in food, water and the environment, we have leveraged our strength as a manufacturer and a solutions provider. Spanning across 120+ countries and employing more than 50,000 people in Asia, Europe and North America, Kubota generates revenue in excess of $20 billion. From agricultural and industrial machinery, and overall water solutions, to any other living environment solution, our question, and our challenge was always the same: what can we do to meet the demands and enhance our lives for tomorrow? /p pExplore this exciting career opportunity and join us on the journey as we seek to be an “Essentials Innovator for Supporting Life”. The Construction Machinery Department in Italy is looking for a bService Area Manager /b to provide technical support to the Italian dealer network, reporting directly to the Service Manager. /p pThe successful candidate will play a key role in strengthening dealer performance, supporting after-sales activities, and contributing to the continuous improvement of Kubota’s Construction Machinery products and services. /p pMy job, Our future /p h3Key Responsibilities /h3 ul liPromote and support the implementation of Kubota’s after-sales service strategies across the dealer network. /li liProvide technical assistance and guidance to Italian dealers and their service teams on the Construction Machinery product range. /li liAct as the primary interface between dealers and Kubota factories for technical matters and escalations. /li liVisit assigned dealers regularly to assess service performance, share technical expertise, and provide on-site support when required. /li liSupport dealers in diagnosing and resolving complex technical issues, both remotely and in the field. /li liCollect, analyze,



and report product quality and reliability issues, preparing statistics and technical reports for internal stakeholders and factories. /li liMonitor service activities and contribute to continuous improvement initiatives aimed at enhancing customer satisfaction. /li liCollaborate closely with other members of the Service Department, sharing knowledge, best practices, and field experience. /li liDeliver technical training sessions and support the development of dealer service staff competencies when needed. /li /ul h3Requirements /h3 ul liTechnical background in Mechanical, Electrical, Hydraulic, or Construction Equipment Engineering. /li liStrong knowledge and hands-on experience with electrical and hydraulic systems; experience with earthmoving or construction machinery is highly preferred. /li liPrevious experience in a similar after-sales, technical support, or service management role. /li liProven experience in dealer support and dealer network management. /li liFluent in Italian and English, both written and spoken. /li liProficient in Microsoft Office applications (Word, Excel, PowerPoint). /li liStrong communication, problem-solving, and decision-making skills. /li liTeam-oriented mindset with the ability to collaborate effectively across departments. /li liAbility and willingness to share technical knowledge; previous training delivery experience would be considered an asset. /li liAvailability to travel frequently within Italy and occasionally across Europe, including extended travel periods when required. /li /ul h3What We Are Looking For /h3 pWe are seeking a proactive, customer-focused professional with a strong technical background and a passion for supporting dealer networks and driving service excellence. The ideal candidate combines technical expertise with excellent interpersonal skills and thrives in a dynamic international environment. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ggrco