Senior Client Advisor – Milano Montenapoleone

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ggs4i

ppbWithin our Flagship Store in Milan, we are searching for a Senior Client Advisor. /b /ppThrough creativity, entrepreneurship and passion our sales staff enhances the uniqueness of the Brand and is able to create a luxurious and visually pleasing environment for our customers in line with the Bulgari spirit. /ph3Accountabilities /h3h3Sales and Services /h3ulliMaximize sales opportunity deriving from any entrance in store /liliActing as a Brand Ambassador by representing and promoting the brand inside and outside of the Store, by engaging and acquiring potential customers. This involve, as instance taking part in networking events /liliContribute to the KPIs achievement /liliHandle all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) /liliHandle sales process as per delivery standards (from Welcome to Packaging)



/li /ulh3CRM /h3ulliEnrich CRM data base with clients granting KPIs quality in data collection /liliDevelop prospects into CRM data base proactively focusing on his/her social attitude and networking activities /liliPerform all CRM 1 to 1 activities as per Store Manager indications including CRM After Sales Service (ex. follow up on watch maintenance) /li /ulh3Other Activities /h3ulliApply all sales related procedures and guidelines (discounts, security, fiscal, legal, etc.) /liliEnsure that all front area of the shop are neat, clean and products are displayed as per VM guidelines /liliPerform all AFSS front office activities directly related to final customers acting as proactive point of and assuring that the customer satisfaction is constantly pursued and restored /li /ulh3Desired Skills and Experience /h3ulli6-8 years of experience in luxury retail sales /liliExcellent selling skills /liliKnowledge of fine Jewellery Watches is a plus /liliPassion for the brand /liliStrong Interpersonal skills and outstanding customer orientation /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ggs4i