Service Desk Manager - Lead Itil-Driven Team (Hybrid)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gj5wf

F.T.P. S.r.l. in Italy is seeking a Service Desk Manager to lead the Service Desk team, ensuring excellent internal and international client support. You will drive process improvements, SLAs compliance, and align operations with business goals.
You will manage a hybrid work model based in Formigine (MO), reporting to the IT leadership. The role emphasizes people development, KPI tracking, and customer-centric service excellence in a dynamic, global environment.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gj5wf