Operations lead-lisbon

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gjsav

PstrongABOUT USbr/strongIndie Campers is the leading campervan platform, dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers. By prioritizing a seamless booking experience and delivering high-quality road trips at competitive prices, Indie Campers has become the go-to choice.brWith over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a diverse and continually expanding range of road trip options: from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.brOur goals are ambitious, and we set high standards in everything we do, embracing challenges that push us to innovate and excel. We are dedicated to growing our team with talented individuals who share our enthusiasm for creating exceptional travel experiences, a strong ownership sense and our commitment to operational excellence.brstrongTHE ROLEbr/strongWe are looking for an experienced and results-oriented strongRegional Operations Lead /strong (ROL) to manage and support a team of Operations Analysts across a defined region. The ROL will be responsible for executing regional operational strategies, ensuring the consistent deployment of processes, and driving performance in line with customer satisfaction, ancillary availability, and operational efficiency goals.brReporting directly to the Regional Director and functionally to the Operations Strategy Director, the ROL serves as the operational backbone of the region.



This role requires a highly collaborative leader who can effectively translate strategy into execution and support local depots through coordination and oversight of regional processes and partnerships.brstrongWHAT WILL YOU WORK ON?br/strongstrongRegional Execution Operational Supportbr/strongulliOversee daily operational processes across the region, ensuring coordination with local depots and Operations Analysts. /liliEnsure full compliance with SOPs, especially in health safety, facilities, stock management, and service delivery. /liliMonitor and drive results on core KPIs, particularly customer satisfaction, ancillary availability, and efficiency. /liliConduct regular field visits to assess operations, identify bottlenecks, and implement corrective actions. /liliServe as the right arm of the Regional Director and act as the BROM’s replacement during absences.br/li /ulstrongTeam Leadership People Developmentbr/strongulliLead and develop a team of Operations Analysts through regular 1:1s, team check-ins, and coaching. /liliSupport team members in partner management, project delivery, and continuous improvement. /liliCollaborate with the People team on hiring, onboarding, and training initiatives.br/li /ulstrongPartner Supplier Managementbr/strongulliAct as the main regional contact for key suppliers (laundry, cleaning, gas, real estate, etc.). /liliLead procurement and negotiations when needed,



and assess supplier performance to ensure SLA compliance and drive improvements.br/li /ulstrongProcess Optimization Strategic Projectsbr/strongulliLead strategic initiatives like depot openings, relocations, and fleet projects. /liliContinuously improve processes for speed, cost-efficiency, and consistency, using data and insights to evolve standards and playbooks.br/li /ulstrongCross-Functional Collaboration Reportingbr/strongulliAct as a bridge between central and local teams, ensuring effective communication and alignment. /liliCollaborate with functional departments to resolve blockers and improve regional performance. /liliProvide regular updates on performance, risks, and opportunities to regional and strategy leadership.br/li /ulstrongWHO ARE WE LOOKING FOR?br/strongWe’re seeking a structured, action-oriented leader with a proven track record in operational execution and people management. The ideal candidate will have:brulli6 to 8 years of experience in operations, logistics, supply chain, or project management, ideally with multi-site exposure. /lili2 to 5 years of experience managing teams, including performance management and coaching. /liliStrong background in supplier/partner management and procurement. /liliProficiency in analyzing and acting on operational KPIs and dashboards. /liliExcellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment. /liliA practical, solution-oriented mindset with a focus on execution. /liliStrong interpersonal and communication skills. /liliFluency in English (mandatory). /liliAvailability to travel frequently within the region.br/li /ulstrongAre you ready to Go Indie? /strong /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gjsav