Field Service Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gk4g7

Soilmec SpA is looking for aField Service Specialist.
Le informazioni riportate di seguito illustrano i requisiti del ruolo, l'esperienza richiesta ai candidati e le qualifiche associate.
ResponsibilitiesDiagnose and resolve technical issues related to Foundation Equipment
Troubleshoot hydraulic, hardware, software, and communication interface issues
Collaborate with customers to understand technical problems and provide effective solutions to meet their needs
Assemble, install, and wire electrical systems on board the machine, including electrical panels and related connections
Verify correct installation using tools such as testers and multimeters
Assemble mechanical and hydraulic components
Coordinate with internal teams, including Design Engineering, Product Management, and Quality Control, to resolve complex technical issues and provide feedback for product improvement
Deliver product training courses to customers and service partners to enhance their understanding and problem-solving capabilities
Accurately and promptly document customer interactions, technical issues, and solutions
Qualifications & ExperienceTechnical diploma (industrial, mechanical, electrical, or electronic)
Knowledge of mechanical/hydraulic and electrical/electrotechnical drawings
Knowledge of electrical equipment for wiring and precision tools
Knowledge of PLC programming systems
Knowledge of measurement instruments: testers, multimeters, and others




Knowledge of screw, bolt, thread, and hydraulic fitting specifications
Knowledge of measurement tools (tape measure, caliper)
At least 3 years of experience in similar roles
Good knowledge of English (B2 level)
Excellent communication and leadership skills
Ability to work collaboratively and cross-functionally with other company departments
Customer-oriented mindset and attention to detail
Willingness to travel internationally to provide customer technical support
For this position, an indicative base gross annual salary (RAL) between 31,000 and 36,000 is offered, depending on experience, technical skills, and level of autonomy in the role, in accordance with the Italian Metalworking Collective Labour Agreement (CCNL Metalmeccanica).
The compensation package may also include additional allowances and payments related to national and international travel assignments, which may vary according to the frequency, duration, and destination of on-site customer activities.
Joining Gruppo Trevi means becoming part of an international, innovative environment focused on people growth and development.
Trevi Group is an equal opportunity employer.
xysqume We welcome applications from all members of society, regardless of age, gender, sexual orientation, ethnicity, religion, or belief.
Tempo pieno
Posting Date: **********
#J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gk4g7