Spanish Customer Service Agent – Entry Level

17 ago - Italia
RDN Cons

Work Setup: Remote position (work must be performed from Greece)

Relocation: Required – paid relocation package provided

Employment Type: Full-time

Languages: Spanish (fluent)

Position Description

Our client is seeking Spanish-speaking Customer Service Agents for a remote customer support role. This entry-level opportunity requires relocation to Greece, after which the role will be carried out remotely in accordance with operational requirements.

Key Responsibilities

- Support customers in Spanish via phone, email, and online communication channels

- Provide accurate information related to products or services

- Resolve customer inquiries by following established processes

- Record customer interactions and outcomes in internal systems

- Meet service quality standards and performance objectives

- Escalate unresolved cases to the appropriate support teams

Candidate Requirements





- Fluent written and spoken Spanish

- Good working knowledge of English (level B2)

- Previous customer service experience is not required

- Comfortable using computers and support tools

- Clear communication skills and problem-solving ability

- Ability to work independently in a remote environment

- Willingness to relocate and reside in Greece

Employment Offer

- Full-time employment contract

- Paid onboarding and training

- Remote working arrangement from Greece

- Paid relocation package

- Benefits in line with local labor regulations

Equal Opportunity Statement

All qualified applicants will be considered based on job-related criteria only.

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