Client Advisor - Milan

17 ago - Milano
Canali

Canali has been a paradigm of Italian tailored luxury and masculine elegance for over 90 years. Since 1934, it has promoted the values of Made in Italy excellence through its artisanal know-how, creating sartorial masterpieces of extraordinary fit and comfort in a perfect balance of elements that blends culture and history with style and taste.

La preghiamo di leggere attentamente i seguenti dettagli prima di inviare la sua candidatura.
Position Location
Job Responsability

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- Deliver an elevated and memorable in-store experience, embodying Canali’s brand values.

- Build authentic relationships with clients, understanding both expressed and unexpressed needs, and tailoring the experience accordingly

- Act as a trusted style advisor, guiding clients through a refined and personalized selling ceremony

- Develop long-term client relationships through consistent follow-up and after-sales care

- Contribute to the success of the boutique by achieving individual and team performance targets





- Promote and integrate the Made to Measure and MeByCanali services within the client journey

Requirements

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- Minimum 3 years of experience in luxury retail or a high-end customer-focused environment

- Strong sensitivity to client experience, with a natural ability to build trust and long-lasting relationships

- Knowledge of Made-to-Measure is considered a strong asset

- Team-oriented mindset combined with a proactive and autonomous approach

- Comfortable with digital tools supporting clientelling and sales activities

- Fluent in English and Italian; additional languages are an advantage

- Understanding of retail operations, including sales processes and stock management

Our selection process is based exclusively on skills, merit and professional aptitude, ensuring a respectful and welcoming work environment for everyone.
Canali strongly values diversity and respects equal opportunities. xysqume All our job postings are addressed to candidates of any gender.

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