Italian Customer Service Representative

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gmard

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: Italian + English

About the Role:

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities:

1. Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.

- Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
- Escalate unresolved issues to appropriate internal departments when necessary.

Requirements:

1. Fluency in Italian and English.

- Customer-focused with a positive, empathetic, and professional attitude.
- Basic computer literacy and comfort with CRM systems or support tools.
- Must be a valid EU citizen and willing to relocate abroad.

Benefits

- Competitive salary and performance bonuses.
- Full relocation support for international candidates.
- Meal and Transport Allowances.
- Health Insurance.
- Paid Leave Allowances.
- Training and professional development opportunities.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gmard