Italian Customer Service Representative
Pubblicato il 17-08-2026 - Cross Border Talents in Firenze
Locations: Portugal, Greece and Bulgaria.
Work Model: On-site
Required Languages: Italian + English
About the Role:
We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.
Responsibilities:
1. Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
- Escalate unresolved issues to appropriate internal departments when necessary.
Requirements:
1. Fluency in Italian and English.
- Customer-focused with a positive, empathetic, and professional attitude.
- Basic computer literacy and comfort with CRM systems or support tools.
- Must be a valid EU citizen and willing to relocate abroad.
Benefits
- Competitive salary and performance bonuses.
- Full relocation support for international candidates.
- Meal and Transport Allowances.
- Health Insurance.
- Paid Leave Allowances.
- Training and professional development opportunities.