Guest Experience Specialist
Pubblicato il 17-08-2026 - Jobgether in Italia
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Guest Experience Specialist based in Italy.
Si assicuri di leggere l'intera descrizione riportata di seguito e di candidarsi immediatamente se è affidabile/a di soddisfare tutti i requisiti.
As a Remote Guest Experience Specialist, you will help clients turn their travel ideas into memorable, personalized experiences.
You’ll consult with travelers to understand their preferences, interests, budgets, and expectations.
From there, you’ll research destinations, accommodations, activities, transportation, and other trip essentials.
You’ll manage bookings and provide attentive support before, during, and after each journey.
The role combines customer service, travel planning, sales, and relationship building in a fully remote environment.
You’ll also have the opportunity to build your client base through networking, social media, and other online channels.
With flexible scheduling, training, travel perks, and commission-based earning potential,
this role offers an opportunity to build a career around your passion for travel.
Accountabilities
- Consult with clients to understand their travel goals, preferences, interests, budgets, and specific requirements.
- Research destinations, accommodations, tours, activities, transportation, and other travel services to create tailored itineraries.
- Coordinate and manage bookings across the different components of a client's trip, ensuring accuracy and alignment with their expectations.
- Deliver personalized customer support before, during, and after travel, maintaining strong client relationships throughout the journey.
- Respond to travel-related questions, changes, and unexpected issues, helping clients find effective solutions when challenges arise.
- Stay informed about travel trends, destinations, seasonal opportunities, promotions, and relevant industry developments.
- Promote travel services and g