Customer Success Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gpa34

- Manage existing accounts, ensuring customer success and perceived value of AVEVA software set
- Onboarding: establish relationships and educate customers on AVEVA resources and services
- Deployment: define architecture and manage Services budget
- Adoption: understand customer’s business, define Success Plan, and drive adoption for strategic AVEVA software
- Expansion: identify new business opportunities and team up with Sales to generate revenue

Requirements
- 5+ years’ experience in similar roles
- Strong verbal and written communication skills
- Strong presentation skills on AVEVA core technologies or similar products
- Ability to work well with cross-function and geographically distributed teams
- Strong multi-tasking ability with a keen sense of prioritization
- Strong relationship management and organizational skills
- Experience with project and program management methodology and techniques
- 'Out-of-the-box' thinking for customer solutions
- Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday
- Language requirement(s): Italian/French/Spanish, English

Core Competencies
Demonstrates expertise in

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gpa34