Automotive Technical Delegate
Pubblicato il 17-08-2026 - Experteer Italy in Milano
Automotive Technical Delegate / Flying DoctorIn this role, you will serve as the escalation expert for complex vehicle issues, supporting dealerships and repairers on-site and remotely.
Sebbene l'esperienza competente e le qualifiche siano fondamentali per questo ruolo, si assicuri di verificare di possedere le soft skill preferenziali, se richieste, prima di candidarsi.
You will diagnose electrical, electronic, and drivability faults to enable first-time-right repairs, leveraging OEM tools and technical documentation.
You’ll document findings clearly, coach technicians, and contribute to continuous improvement by feeding back recurring issues.
This position fits within MSX’s mission to transform client operations through tech-enabled, sustainable solutions and cross-functional collaboration.Support dealerships and repairers on-site and remotelyDiagnose and resolve complex electrical, electronic, and drivability faultsUse OEM tools (wiTECH, DiagBOX) for diagnostics, flashing,
and parameterizationIdentify root causes using wiring diagrams and technical documentationSupport both individual cases and wider technical issues across fleetsCreate clear technical reports and case updatesCoach technicians and provide hands-on guidanceFeed recurring issues into continuous improvementStrong experience in automotive diagnostics / technical support / workshop or field serviceProven ability to fix complex electrical/electronic faultsHands-on use of OEM diagnostic toolsConfidence xysqume reading wiring diagrams and technical documentationExperience working with workshops, engineering, or technical teamsAbility to support and guide techniciansPreferred: field-based or multi-site support, multi-brand exposure with OEM/importer technical support backgroundIn this role, you will serve as the escalation expert for complex vehicle issues, supporting dealerships and repairers on-site and remotely.
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