Reservations Specialist — Travel Industry Remote | Independent Contractor | Italy
Pubblicato il 17-08-2026 - TravelWorld in Roma
About TravelWorld
TravelWorld is a full-service U.S.-based travel agency specializing in group travel since 1975. We help thousands of travelers explore the world through escorted vacations, cruises, faith-based pilgrimages, educational tours, and custom group experiences.
Our team manages the details behind each journey — from reservations and traveler information to supplier coordination and documentation — with a strong focus on accuracy, service, and reliability.
The Role
TravelWorld is seeking a highly organized Reservations Specialist based in Italy to support our U.S.-based travel team.
This is a remote independent contractor position ideal for someone with strong English communication skills and experience in travel reservations, hospitality, tourism, or a similar customer-focused environment.
The Reservations Specialist will primarily support our team with processing and maintaining travel bookings, traveler information, travel insurance, and reservation documentation.
Key Responsibilities
• Process new travel reservations accurately and efficiently
• Enter and maintain traveler information in reservation and internal systems
• Review bookings for accuracy and completeness
• Process travel insurance and related documentation
• Make reservation changes and updates as requested
• Confirm booking details, payments, and traveler information
• Communicate with travel suppliers when necessary
• Maintain organized and detailed reservation records
• Monitor deadlines and follow established booking procedures
• Assist the U.S.-based Reservations, Sales, and Operations teams
• Communicate professionally with team members, suppliers, and travelers by email and phone
• Identify missing or incorrect information and proactively resolve issues
Qualifications
• Previous experience in travel reservations, tourism, hospitality, customer service, or administrative support
• Excellent written and spoken English
• Strong attention to detail and accuracy
• Highly organ