AI Customer Care Channel Analyst | Hybrid Biz/Tech

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gq8so

team.blue is seeking a Business/Technical Analyst, Digital Channels to define requirements and customer journeys for AI-powered email and chat care across brands. You will translate business needs into clear channel requirements, conversation flows and processes that ensure digital interactions are accurate, efficient and on-brand.
This hybrid role near one of our European offices requires strong analytical, documentation and stakeholder management skills, with collaboration across product, AI
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gq8so