PCCW Global is a leading international communications service provider, delivering state-of-the-art mobility, voice, and data solutions to multinational enterprises, telecommunications partners, and cloud/application service providers. With an extensive network spanning over 3,000 cities in 160+ countries across 5 continents, our global reach, combined with localized expertise, ensures best-in-class connections across Africa, the Americas, Asia Pacific, Europe, and the Middle East.
Our network portfolio includes integrated communications services, such as connectivity and applications, all tailored, integrated, and orchestrated by the Console Connect platform.Console Connect is a Software Defined Interconnection® platform that enables users to self-provision private, high-performance connections within a global ecosystem of enterprises, networks, clouds, SaaS,IoT, and application providers. Accessible from 800+ data centers in 50+ countries, the platform is integrated with major hyperscale cloud providers, including AWS, Google Cloud, IBM Cloud, Microsoft Azure,

Oracle and Alibaba Cloud. Users can access a wide array of native and third-party solutions via the Console Connect portal or API.

We are looking for a Senior Cloud Operations Platform Support Engineer to join our Technology team, with a primary focus on cloud hosted infrastructure and supporting the wider corporate application estate.

The role will primarily support our internal software development and engineering teams, providing senior-level technical expertise to help them build, deploy, operate and troubleshoot applications and services running on GCP.
The role will also provide operational support across the wider enterprise, supporting corporate applications, business users and shared technology services.

This is a senior hands-on operational role combining structured delivery through a Scaled Agile Framework (SAFe) environment with day-to-day Business as Usual (BAU) responsibilities. You will bal

Senior Cloud Operations Platform Support Engineer

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