Client Advisor – Luxury Fashion Boutique

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ph3About Philipp Plein /h3 pPhilipp Plein is a globally recognized luxury fashion brand renowned for its bold creativity, distinctive designs, and uncompromising approach to luxury. We are looking for passionate, energetic, and customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering an exceptional luxury shopping experience. /p h3Job Description /h3 pYou will join the boutique of a prestigious international luxury brand located in the heart of Milan, specializing in both men's and women's ready-to-wear collections. /p h3Key Responsibilities /h3 ul liDeliver an outstanding personalized shopping experience through luxury client advising. /li liWelcome customers and provide exceptional service while building long-lasting client relationships. /li liDrive client loyalty through effective clienteling, CRM management, and engaging storytelling of products and collections. /li liManage cash register operations and contribute to the growth of the boutique's client portfolio through customer retention initiatives. /li liSupport stockroom operations, ensuring efficient inventory management, organization, replenishment, and adherence to brand standards. /li liDemonstrate familiarity with omnichannel retail by assisting with online orders, shipping activities, and client requests across digital sales channels, including platforms such as Farfetch,



ensuring a seamless customer experience between online and in-store services. /li liMaintain the boutique's visual standards and ensure an impeccable presentation of the sales floor and stock areas. /li /ul h3Profile /h3 h3Requirements /h3 ul liMinimum of 3 years' experience as a Client Advisor or Sales Associate within the luxury retail sector, with a strong background in personalized client service. /li liProven ability to build customer loyalty and establish long-term client relationships. /li liExcellent presentation, positive attitude, and a strong team-player mindset. /li liFluent in English is essential. Knowledge of Russian, Chinese (Mandarin), or Arabic (or other) is considered a strong advantage. /li liPassion for luxury fashion with a proactive, energetic, and sales-driven approach. /li liExperience working with CRM systems and omnichannel retail environments is highly desirable. /li /ul h3Working Hours /h3 ul liFull-time (40 hours per week). /li liRotating shifts from Monday to Sunday. /li /ul h3Employment Offer /h3 ul liDirect employment with the company. /li liThe type of contract and overall compensation package will be evaluated based on the candidate's experience, seniority, and overall profile. /li liBenefits include: /li li€8 daily meal vouchers. /li liPerformance-based incentive scheme. /li /ul h3Location /h3 pMilan City Centre, Italy. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7grvb4