Reservation Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7grxd7

ppVilla Eden, one of the Leading Hotels of the World, is a boutique luxury retreat with just 25 exclusive suites, two award-winning restaurants, and a world-renowned Med Spa. To maintain our reputation for excellence and provide exceptional guest experiences, we are seeking a Front Office Manager to lead our front office team with professionalism, precision, and passion. /p h3Role Overview /h3 pThe Reservation Manager is responsible for managing and optimizing all reservation activities of Villa Eden, ensuring a seamless, personalized, and high-end booking experience that reflects the standards of a Leading Luxury Longevity Retreat. /p pAt the core, the role is about bconverting demand into revenue while delivering an exceptional first guest experience already at the booking stage /b. /p h3Qualifications /h3 ul liExperience: Proven experience at the Reservation Department in a luxury hotel environment is essential. /li liExperience with Leading Hotels of the World standards is a strong advantage. /li liLanguages: Fluency in English, Italian, and German is required; additional languages are a plus. /li liSkills: Outstanding leadership and team management skills. /li liSkills: Exceptional communication and interpersonal abilities. /li liSkills: Strong problem-solving and decision-making capabilities. /li liProficiency in property management systems and office software. /li liPersonal Attributes: A guest-focused mindset with a passion for luxury hospitality. /li liPolished,



professional appearance and demeanor. /li liAbility to stay calm and composed in high-pressure situations. /li /ul h3Front Office Experience /h3 ul liExperience: Proven experience as a Front Office Manager or Assistant Front Office Manager in a luxury hotel environment is essential. /li liExperience with Leading Hotels of the World standards is a strong advantage. /li liLanguages: Fluency in English, Italian, and German is required; additional languages are a plus. /li liSkills: Outstanding leadership and team management skills. /li liSkills: Exceptional communication and interpersonal abilities. /li liSkills: Strong problem-solving and decision-making capabilities. /li liProficiency in property management systems and office software. /li liPersonal Attributes: A guest-focused mindset with a passion for luxury hospitality. /li liPolished, professional appearance and demeanor. /li liAbility to stay calm and composed in high-pressure situations. /li /ul h3What We Offer /h3 ul liThe opportunity to lead a dynamic and dedicated team in one of Europe’s most exclusive luxury retreats. /li liA multicultural working environment with guests from around the world. /li liProfessional growth opportunities and training tailored to luxury hospitality standards. /li liCompetitive compensation and benefits, including discounts in selected shops in Merano and at our sister hotels. /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7grxd7