Salesforce Business Analyst

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gs2d4

In this role you will analyze business needs and translate them into technical solutions, focusing on Salesforce-based systems within the European Commercial IT team.
You will collaborate with Italy and Spain partners and global IT, shaping how technology enables commercial growth.
You will configure, customize, and support Salesforce, build reports and dashboards, and ensure data quality and security.
This is a global IT environment with world-class platforms, offering opportunities to impact systems that drive business outcomes.
Total Rewards
premium employee experience
Gather and translate business requirements into technical specs
Review system enhancement requests for alignment with BF IT strategy
Document processes and maintain system training materials
Configure and customize Salesforce to meet business needs
Manage project schedules and coordinate with regional and central teams
Manage users, profiles, roles, sharing rules, and permission sets
Develop custom objects, fields, formulas, and validation rules
Create and manage workflows and automation
Build and maintain reports and dashboards




Manage data quality and perform data extracts, uploads, and migrations
Collaborate with cross-functional teams to ensure project success
Provide ongoing end-user support and stay current with Salesforce updates
Bachelor's degree in Computer Science, Information Systems, or related field
3-5 years of related experience with 1-2 years as Salesforce Administrator or related role
Strong understanding of Salesforce capabilities and limitations
Experience configuring and customizing Salesforce, managing users and security, and developing workflows and automation
Salesforce Administrator certification would be a plus
Understanding of BI tools and concepts such as SAP BW, Tableau, BusinessObjects or similar
Strong analytical and problem-solving skills
Excellent written and verbal communication, ability to present complex concepts
Methodical time management and organizational skills
Ability to work independently and in a team environment
Energetic and proactive attitude for learning
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gs2d4