Hospitality Operations Specialist - 32hrs/week

18 ago - Milano
Líbere Hospitality Group

ph3Hospitality Operations Specialist – 32hrs/week /h3 pJoin to apply for the bHospitality Operations Specialist – 32hrs/week /b role at bLíbere Hospitality Group /b. /p pbLíbere /b, as part of All Iron Group, was created by the founders of Ticketbis (acquired by eBay in 2016). We are different, agile, and dynamic with great growth. Our vision at Líbere is to create the blargest alternative to hotels in Europe /b, focusing on alternative accommodations where btechnology /b, bdesign /b, and bexperience /b will make a difference. /p pWith technology in the center, we are pushing bsmart buildings /b and bguest experience /b to the next level. Having bautomation /b and bdata-driven /b as part of our DNA, we are building attractive hospitality solutions to bring a unique experience to our guests. /p h3The great things you will do /h3 h3Back Office Area /h3 ul liCoordinate, supervise, and audit the work of the cleaning company, ensuring Líbere standards and task completion times are met to avoid delays for customer check‑ins. /li liIdentify and address potential maintenance issues, ensuring they are reported and resolved promptly. /li liOversee and track pending operational or maintenance issues to guarantee swift resolutions, either through internal staff or by coordinating with external companies. /li /ul h3Administrative Area /h3 ul liManage stock orders and requests, ensuring every site is fully supplied with the necessary items and products for operations. /li liSafeguard lost and found items. /li liReview and submit supplier invoices for payment. /li liHandle purchases and request quotes. /li liManage and control laundry and amenities orders required for daily operations. /li /ul h3Customer Service Area /h3 ul liThe customer is at the heart of all operations. Working in the same building,



we are responsible for making their experience unforgettable. A happy customer is sure to return! :) /li liCustomer Service (in person, online, by phone): Welcome guests and assist them with whatever they need—check‑in, city information, use of spaces, etc. /li liServe as the primary point of contact between the Operations team and the guest, ensuring clear and effective communication. /li /ul h3What are we looking for? /h3 ul liExperience in operational or coordination roles within the hospitality or service industry. /li liExcellent organizational skills with the ability to handle multiple tasks and prioritize effectively. /li liExperience managing maintenance, stock orders, and ensuring the smooth running of daily operations. /li liA flexible, open‑minded, positive, conciliatory, and customer‑service‑oriented individual. A smile is your best ally. /li liOrganized, hardworking, and with a special attention to detail. /li liSomeone who thrives in a fast‑paced, evolving, and challenging startup environment like Líbere Hospitality. /li liA team player who can also work independently, feeling comfortable resolving issues autonomously while knowing when to ask for help. /li /ul h3Why work with us? /h3 ul liWe care about Results and People. /li liOpportunities for career growth and development. /li liA supportive and collaborative team environment. /li liA commitment to work‑life balance. /li /ul h3Apply /h3 pWe are currently preparing our second landing in Milano so, if you are passionate about hospitality and are looking for a challenging and rewarding role, we would love to hear from you. Apply today to join our team! /p pSeniority level: Entry level. Employment type: Part‑time. Job function: Management and Manufacturing. /p pReferrals increase your chances of interviewing at Líbere Hospitality Group by 2x. /p /p #J-18808-Ljbffr

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