Head Of Marketplace & Category Growth

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gt3n1

ph3Our Company /h3 pWe areb The Tour Guy, /b provider of incredible tours and authentic experiences for English-speaking travelers across Europe and the U.S.A. Our mission is to help others make more out of life through experiencing destinations, culture, and learning.
/p pWith loyalty to the customer, we follow the Golden Rule of travel: treat vacations like you want yours treated.
Our team is dedicated to creating unique, once-in-a-lifetime tours, activities, and experiences — from Vatican tours to authentic cooking classes in Paris and everything in between.
/p h3The Candidate /h3 pA charismatic leader that understands that each user has intent defined by a search.
Our job is to match that intent to a product and provide the exact visual they imagined in their head.
/p pWe need to do that with tens of thousands of products.
/p h3Responsibilities /h3 h3Department Team Leadership /h3 ul liLead and manage the Account Management team against clear revenue, partner, and execution targets.
/li liSet market and category ownership, individual targets, and weekly and monthly operating rhythms.
/li liOwn department performance across GMV, revenue, partner growth, category coverage, and catalogue productivity.
/li liCoach reps to their numbers and manage underperformance.
/li /ul h3Marketplace Category Strategy /h3 ul liOwn the product mix and category coverage across European trip markets.
/li liUse search demand, bookings, conversion, availability, and market data to set quarterly supply and category priorities.
/li liPartner with Analytics, Search, Product,



Merchandising, and Product Operations so high-intent searches lead to credible, available, bookable products.
/li liOwn the search-to-booking funnel: drive down zero-result and no-click searches and lift product- and category-page conversion.
/li liMerchandising quality standard: ensure partner listings (photos, descriptions, reviews, availability) are good enough to convert next to owned product.
/li /ul h3Partner Commercial Growth /h3 ul liDirect supplier acquisition in priority markets and categories and manage key partner relationships.
/li liNegotiate commission, pricing, availability, cancellation terms, service levels, and exclusivity where relevant.
/li liReview partner and product performance and decide what to grow, improve, suppress, replace, or remove.
/li /ul h3Desired Experience /h3 ul li7+ years working in a marketplace, OTA, e-commerce, travel, hospitality, ticketing, or another multi-supplier digital business.
/li li3+ years managing at least four Account Managers, trip marketers, Category Managers, Partner Managers, or similar direct reports.
/li liDirect ownership of commercial KPIs including GMV or revenue, conversion,



availability, margin, cancellations, and partner retention.
/li liDirect experience negotiating supplier terms and using product-level data to add, improve, suppress, replace, or remove products.
/li liProven record scaling a revenue line, took GMV/bookings from X to Y and can name the levers /li liBuilt, scaled a team from scratch /li /ul h3Desired Skills /h3 ul liNative English proficiency (or C2 equivalent) /li liExcel or Google Sheets: pivot tables, XLOOKUP/VLOOKUP, and SUMIFS.
/li liGoogle Analytics 4: find product and category-page conversion, build basic funnels, and identify drop-off points.
/li liOnsite search analytics (Algolia Analytics or similar): review top queries, zero-result and no-click searches, click-through rate, and search-to-booking conversion.
/li liGoogle Search Console: analyse queries, impressions, clicks, click-through rate, and average position.
/li liCommercial/unit-economics literacy: net vs gross rate, OTA take rates, markup, cancellation and margin impact.
/li /ul h3What we offer /h3 ul liPermanent Contract /li liSalary Range: RAL €70,000-€90,000 /li liMeal vouchers (€7 per day) in accordance with internal company policy /li /ul pAt The Tour Guy we offer equal opportunities.
We are committed to treat all candidates equally based on their skills, achievements and experience regardless of their race, nationality, sex, age, disability, sexual orientation, gender identity or any other classification protected by law.
/p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gt3n1