ph3Department: /h3 p***** HC Rome Women's Center 330 Turner McCall Blvd - Obstetrics/Gynecology /p h3Status: /h3 pFull time /p h3Benefits Eligible: /h3 pYes /p h3Hours Per Week: /h3 p40 /p h3Schedule Details/Additional Information: /h3 pMonday- Friday 8am-5pm /p h3Pay Range: /h3 p$***** - $***** /p h3Major Responsibilities: /h3 ul liGreetspatients arriving for their appointments.Monitors patientflow to ensure patients are cared for in the most efficient and courteous manner.
/li liEnsures all patient demographic and insurance information is complete andaccurate /li liCompletes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred /li liinsurance benefits.Obtains,calculatesand collects the patient'sout of pocketfinancial liability.Requests and collects past due and present balances or estimates due /li liFollows the Financial Clearance policy for non-urgent patient services if financialclearance hasnot been completed or authorization has not been obtained, when appropriate /li lipatients in need of financialassistanceand refers patients to Financial Counselor /li liPerforms visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collectingadditionalpatient responsibility (when applicable) and providing patient withappropriate documents.
/li liMaintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plansrequiringpre-authorization/referral and a list of current accepted insurance plans.
/li liProactively communicates issues involving customer service and process improvement opportunities to management /li liMeets productivity requirements to ensure excellent service is provided to customers /li liMeets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements.
/li liMaintains excellent public relations with patients, families, and clinical staff as well asdemonstratesa willingness and ability to work collaboratively with others for concise andtimelyflow of information /li /ul h3Licensure, Registration, and/or Certification Required: /h3 ul liNA /li /ul h3Education Required: /h3 ul liHigh school diploma or GEDrequired.
Patient access (scheduling,registrationand financial clearance), insurance verification, billing or certified medical assistant experience preferred.
/li /ul h3Work Experience Required:

/h3 ul liNA /li /ul h3Knowledge, Skills Abilities Required: /h3 ul liAbility toidentifyand understand issues and problems.Examines data and draws logical conclusions based on information available /li liKnowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations andcomply withupdates on insurance pre-certification requirements /li liMathematical aptitude, effective oral and written communicationskillsand critical thinking skills /li liUnderstanding ofbasic human anatomy, medicalterminologyand procedures for application inthe patientreferral, pre-certificationand authorization processes.
/li liAbility to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation /li liAbility to handle sensitive and confidential information according to internal policies /li liAbility to read and interpret documents such as safety rules,operatingand maintenance instructions, and procedure manuals /li liExperience with Microsoft Outlook, Word and Excel and ADT software /li liAbility to write routine correspondence, calculate figures and amounts such as discounts and percentages /li liMust be able to work with minimal supervision, toproblem solvein a high profile and high stress area and interact positively with all internal and external customers whilepossessingthe ability todeterminepriority of work /li /ul h3Physical Requirements and Working Conditions: /h3 ul liExposed to a normal office environment.
/li liMust be able tositthe majority ofthe workday.
/li liOccasionallylifts upto 10 lbs.
/li liOperates all equipment necessary to perform the job /li /ul pThis job description indicates the general nature and level of work expected of the incumbent.
It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.
Incumbent may be required to perform other related duties.
/p h3Our Commitment to You: /h3 pAdvocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation,

generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: /p h3Compensation /h3 ul liBase compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training /li liPremium pay such as shift, on call, and more based on a teammate's job /li liIncentive pay for select positions /li liOpportunity for annual increases based on performance /li /ul h3Benefits and more /h3 ul liPaid Time Off programs /li liHealth and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability /li liFlexible Spending Accounts for eligible health care and dependent care expenses /li liFamily benefits such as adoption assistance and paid parental leave /li liDefined contribution retirement plans with employer match and other financial wellness programs /li liEducational Assistance Program /li /ul pNote: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, tempo parziale, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
/p h3About Advocate Health /h3 pAdvocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.
Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.
Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.
Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
/p /p #J-*****-Ljbffr

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