Reservation Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gwfts

ppVilla Eden is hiring through Hosco in Merano.Villa Eden, one of the Leading Hotels of the World, is a boutique luxury retreat with just 25 exclusive suites, two award-winning restaurants, and a world-renowned Med Spa. To maintain our reputation for excellence and provide exceptional guest experiences, we are seeking a Front Office Manager to lead our front office team with professionalism, precision, and passion. /ppRole Overview: The Reservation Manager is responsible for managing and optimizing all reservation activities of Villa Eden, ensuring a seamless, personalized, and high-end booking experience that reflects the standards of a Leading Luxury Longevity Retreat.At the core, the role is about converting demand into revenue while delivering an exceptional first guest experience already at the booking stage. /ph3Qualifications /h3ulliExperience: Proven experience at the Reservation Department in a luxury hotel environment is essential. /liliExperience with Leading Hotels of the World standards is a strong advantage. /liliLanguages: Fluency in English, Italian, and German is required; additional languages are a plus. /liliSkills: Outstanding leadership and team management skills. /liliExceptional communication and interpersonal abilities. /liliStrong problem-solving and decision-making capabilities. /liliProficiency in property management systems and office software. /liliPersonal Attributes: A guest-focused mindset with a passion for luxury hospitality. /liliPolished,



professional appearance and demeanor. /liliAbility to stay calm and composed in high-pressure situations. /li /ulh3Additional Qualifications /h3ulliExperience: Proven experience as a Front Office Manager or Assistant Front Office Manager in a luxury hotel environment is essential. /liliExperience with Leading Hotels of the World standards is a strong advantage. /liliLanguages: Fluency in English, Italian, and German is required; additional languages are a plus. /liliSkills: Outstanding leadership and team management skills. /liliExceptional communication and interpersonal abilities. /liliStrong problem-solving and decision‑making capabilities. /liliProficiency in property management systems and office software. /liliPersonal Attributes: A guest‑focused mindset with a passion for luxury hospitality. /liliPolished, professional appearance and demeanor. /liliAbility to stay calm and composed in high‑pressure situations. /li /ulh3What We Offer /h3ulliThe opportunity to lead a dynamic and dedicated team in one of Europe’s most exclusive luxury retreats. /liliA multicultural working environment with guests from around the world. /liliProfessional growth opportunities and training tailored to luxury hospitality standards. /liliCompetitive compensation and benefits, including discounts in selected shops in Merano and at our sister hotels. /li /ulpPlease see the full vacancy for the benefits offered by Villa Eden. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gwfts