Digital Service Strategy & Portfolio Manager

18 ago - Lodi
Hitachi Energy UK

**Description** The Digital Service Strategy & Portfolio Manager is responsible for defining and driving the overall strategic digital service vision, strategic roadmap, and business alignment for Digital Service Solutions within BU Service. Following the three-horizon approach, the Digital Service Strategy Manager leads a team to formulates strategies & initiatives, and bring to market of a portfolio of digital services to meet the company BU’s, and Customer’s long-term goals. Leveraging emerging technologies, the role is responsible for ensuring a sustainable competitive advantage through service innovation and digital transformation. Working closely with BU Strategy & Innovation, Global Product Group (GPG) Managers, BU Technology, this role ensures that the Digital Service Solution team maximizes customer value, enhances operational efficiency, and drives business growth. **Key Responsibilities**:
**Strategic Responsibilities**: - ** Vision & Roadmap Development**: Define and execute the global digital service strategy, ensuring alignment with business priorities and industry trends.
- ** Market & Competitive Analysis**: Monitor market trends, customer demands, and competitor activities to shape digital service strategies.
- ** Innovation & Growth Initiatives**: Identify and evaluate new digital service opportunities, ensuring business sustainability and differentiation.
- ** Business Model Definition**: Develop scalable business models and monetization strategies for digital services, optimizing revenue streams.
- ** Customer-Centric Approach**: Ensure that digital service strategies are driven by customer needs, user experience, and value creation. **Operational Responsibilities**:



- Lead a team of strategy and product management professionals to deliver a coherent portfolio of digital service offerings, that position Hitachi Energy as the market leader in digital services in the energy sector.
- ** Cross-Functional Collaboration**: Work with R&D;, Product Managers, and Commercial Teams to translate strategic plans into executable roadmaps.
- ** Cross-Functional Alignment and Execution**: Serve as the primary liaison between BU’s global product management functions, global Digital Product Care and Digital Operations and support, along with regional stakeholders, ensuring cohesive execution of product strategies
- ** Technology Alignment**: Partner with technology teams to assess and integrate emerging IoT, AI (generative, agentic, physical), cloud, and and data analytics capabilities into service solutions.
- ** Service Process Optimization**: Identify opportunities to enhance service processes and automation, ensuring digital efficiency and operational excellence.
- ** KPI Definition & Performance Tracking**: Establish and track KPIs to measure the success of digital service strategies and initiatives. **Financial & Business Responsibilities**: - ** Investment Prioritization**: Work with leadership to allocate budgets and prioritize high-impact digital initiatives.
- ** Cost-Agevolazioni Analysis**:Assess the financial feasibility of digital service projects, ensuring strong ROI and long-term profitability. **Collaboration & Governance**: - ** Stakeholder Engagement**:Align digital service strategies with internal and external stakeholders, ensuring cross-functional support and execution.
- ** Governance & Compliance**: Ensure that digital strategies comply with data security, privacy, and regulatory requirements.

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