18 ago - Torino
MSC Technology Italia
MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.
From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.
MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).
MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.
With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.
Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.
In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.
Do you recognize yourself? Then come work with us and be part of MSC’s family!
**Product Owner / E-Commerce**:
We are seeking a dynamic and experienced Product Owner to lead the development of a E-commerce / Customer portal for a logistics division within the MSC Group.
This platform will enable seamless interactions between our clients, service providers, and operational/business teams.
As the Product Owner, you will play a critical role in defining, delivering, and continuously improving this platform to enhance customer experience and streamline operations. You will work within an Agile environment to prioritize features, maintain a product roadmap, and ensure that the platform meets the evolving needs of our customers and business stakeholders in alignment with the business requirements and priorities.
**Key Responsibilities**:
**Product Vision & Strategy**:
Collaborate with key business stakeholders (Marketing, Digital, Ops etc.) to define the product vision and align it with the overall business objectives
Develop a product strategy that focuses on customer-centric features, operational efficiency, and scalability, ensuring the platform meets the needs of diverse users.
Manage the product backlog, contributing to the creation, refining, and prioritizing user stories, features and technical tasks.
Work closely with cross-functional teams (Infra & ops, security, developers, QA, etc.) to ensure that product requirements are clearly defined and well-understood.
**Stakeholder Engagement & Communication**:
Serve as the main point of contact between the development team and business stakeholders, ensuring continuous communication and alignment of goals.
Provide regular updates to senior management on product progress, risks, and timelines.
Facilitate decision-making and ensure clarity on business requirements.
**Agile Development Process**:
Work within an Agile environment, ensuring that user stories are ready for sprint planning, sprint reviews and retrospectives.
Participate in daily stand-ups, sprint planning and backlog refinement sessions.
Ensure that the development team has a clear understanding of business priorities and customer requirements during sprint cycles.
**User-Centric Design & Development**:
Advocate for the end-user, ensuring that the platform delivers an intuitive, user-friendly experience.
Collaborate with UX/UI designers to define workflows, wireframes and interfaces that support both customers and internal users.
**Quality Assurance & Testing**:
Define acceptance criteria for user stories and ensure that they are met during the development process.
Work with QA teams to plan and execute testing for new features and bug fixes.
**Continuous Improvement**:
Analyze product performance, gather user feedback, and identify areas for improvement.
Implement iterative enhancements based on data insights, customer feedback and market trends.
**Roadmap & Release Planning**:
Own the product roadmap and ensure it is aligned with the company’s strategic goals.
Plan and oversee product releases, ensuring smooth transitions from development to production.
**Qualifications & Skills**:
Bachelor's degree in Computer Science or a related field.
Minimum of 3-5 years of experience in a Product Owner or Product Manager
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