Facilities Coordinator

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gxxlz

**JLL empowers you to shape a brighter way**. **Responsibilities**:
**Workplace Management**: - Provides hospitality and support for guests, visitors, and employees at client location
- Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service
- Assist with the coordination and scheduling of maintenance activities locally and across multiple Sites in EMEA to ensure completion within the defined Service Level Agreement (SLA)
- Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard
- Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs)
- Complete detailed inspections to discover all issues and assign tickets
- Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels
- Create and implement site operational rules and standard operating procedures.
- Identify opportunities for improved operational standards
- Proactive in finding improvements and following through on a plan to complete
- Complete short and long-term projects for the client
- Ensure all work completed stays within the client’s budget
- Identify costs saving ideas on a monthly basis
- Coordinates special events in support of client or JLL
- Pick-up, drop-off, prepare postage/labels
- Support the client event team with coordinating JLL onsite vendors to set up events
- Coordinate with the relevant client teams to set up co-location spaces




- Manage office supplies and reorder stock as required **Finance Management**: - Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
- Support to track all site relevant actual spends vs. budget
- Ensure prompt and accurate management of purchase orders
- Raising and receipting of purchase orders in E1 or other systems as required **Health & Safety Management**: - Conduct regular audits to ensure safety procedures on site are in place and working
- Ensure all records are kept up to date in relevant locations
- Ensure H&S; Roles and Responsibilities for the account are understood and in place on site.
- Assist in carrying out safety procedures when needed
- Reporting on JLL H&S; platforms as required **Vendor and Supplier Management**: - Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
- Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management
- Assist in the procurement of vendors and services as required **Account Performance**: - Develop and maintain strong and healthy relationships with the client and key stakeholders
- Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction
- Complete all reports at their scheduled intervals (monthly,



quarterly, annual) and provide analysis that contributes to continuous improvement
- Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead
- Ensure compliance with JLL minimum audit standards
- Update facilities related information as requested.
- Other duties as assigned by the Account Lead / Real Estate
- Identify any innovations and best practises that can support the account
- Contribute to the JLL H&S; standards and work within the agreed H&S; roles and responsibilities **Client Focus & Relationship Management**: - Demonstrates proactive & professional approach to customer service and stakeholder engagement
- Ability to interact with a wide range of client staff, including senior levels
- Has a customer service oriented attitude **Essential Skills**: - Strong customer service orientation with proven ability to deliver hospitality-level support
- Problem-solving abilities to quickly address facility issues and escalate when appropriate
- Experience with CMMS (Computerized Maintenance Management Systems) or similar ticketing platforms
- Organizational skills to prioritize and manage multiple tasks simultaneously
- Attention to detail when conducting inspections and documenting issues
- Knowledge of basic facility operations and maintenance requirements
- Financial literacy to assist with budget tracking and purchase order management
- Understanding of health and safety protocols and compliance requirements
- Excellent communication skills in italiand and english (verbal and written) for effective stakeholder engagement
- Proficiency with Microsoft Office Suite, particularly Excel and Outlook **Qualifications**: - 2+ years of experience in facilities management, customer service, or re

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7gxxlz