IT Support Specialist
Pubblicato il 18-08-2026 - Test Yantra Software Solutions Private in Milano
**Key Responsibilities**
- Provide **first
- and second-level IT support** for hardware, software, and network issues.
- Monitor, troubleshoot, and maintain **LAN/WAN, Wi-Fi, VPN, and firewall systems**.
- Assist in **network setup, configuration, and upgrades**.
- Manage and resolve **tickets and service requests** through the IT helpdesk.
- Ensure **system security, backup, and disaster recovery** processes are in place.
- Collaborate with vendors and escalate issues when required.
- Maintain **IT documentation, asset inventory, and network diagrams**.
- Provide **user training and guidance** on IT policies and best practices Pay: €40,000.00 - €50,000.00 per year **Experience**: - IT Support: 8 years (required)
