Agent Cargo Mxp
Pubblicato il 18-08-2026 - Cargolux in Milano
TASK RESPONSIBILITIES: - Ensure safe and reliable completion of all ground operations activities
- By ensuring all activities with regard to safety, security, quality, effectiveness and efficiency foreseen in local and international laws and regulations are met
- By ensuring that ground processes, as described in the GOM, are performed in accordance with the requirements of the Ground Ops Quality System
- By ensuring that customers’ needs and expectations are understood and met (more specifically, but not limited to dangerous goods, live animals, perishables, off-size cargo.)
- By ensuring availability of qualified staff, subcontractors or other resources
- By assisting other Cargolux stations in any operational related matters
- By monitoring work-processes and supervising Ground Handling agents, other service providers and trucking companies
- By ensuring compliance regarding safety and procedures with the provisions of the GOM manual, the Security Program manual and other corporate manuals Supervise and co-ordinate warehouse/cargo handling activities
- By monitoring the GHA’s cargo acceptance, storage and handling/build up activities
- By giving instructions and monitoring the palletising of special cargo i.e. live animals, vehicles, heavy and off size, valuables according to procedures
- By writing accurate handling reports in case of handling discrepancies
- By supporting tracing functions Aircraft Load Planning and Loading supervision
- By collecting the ULD information from the GHA
- By issuing a load plan with the CV weight & balance software
- By planning the load in such a way allowing the next download station a safe and on time turn round
- By handing out the load plan/loading instructions to the GHA
- By issuing the load plan, load sheet and cargo related notifications to captain (notoc)
- By supervising GHA staff operating the cargo loading system
- By verifying that the load plan matches the load on board the aircraft
- By giving instructions to loading personnel for tie down requirements.
Coordinate CV aircraft turnaround activities
- By ensuring/coordinating for the required parking spot and handling equipment with the airport/GHA
- By timing the complete aircraft unloading and loading process
- By giving accurate estimate times on the offload/load duration for crew call out purposes
- By requesting the temperature set up on the aircraft
- By advising and reporting any offload/load process disruption and reason
- By reporting any loading system malfunction and cargo hold damage during the turn round
- By establishing the aircraft offload/ load sequence Supervise Ramp Handling activities
Ensure on-time performance for all Cargolux flights
- By coordinating schedule with network management, flight dispatch and network punctuality
- By anticipating potential schedule disruptions and organize corrective action(s)
- By reacting to all schedule disruptions and organize corrective action(s)
- By coordinating, monitoring and supervising that all ramp activities and services are performed in accordance to flight schedule Coordination of ramp activities and services with GHA(s), maintenance, flight dispatch/operations control and other service providers (i.e. fuel, de-icing, catering providers, etc.).
- By checking that all required data concerning off-load and load of the aircraft is available
- By checking that all particulars concerning passengers, catering, operations have been taken into account
- By checking that ground equipment is available, serviceable and in position
- By checking that adequate parking stand is available and clear of FOD’s
- By checking that required personnel is available and correctly dispatched and briefed of his duties ESSENTIAL REQUIREMENTS FOR THE POSITION: - Italian and English are mandatory
- High school diploma
- It skills (MS office, etc)
- Ramp/aircraft handling experience
- Aircraft weight & balance / load control experience are an advantage WORKING CONDITIONS: - Position based in Malpensa (IT)
- Occasional business trips may be required
- Flexibilty in working hours
- Work on shifts
- A certificate of good conduct will be required