E-commerce Key Account Manager
Pubblicato il 18-08-2026 - Kimberly-Clark in Milano
**Your Job**
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. **About Us**
Huggies®. Scottex®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform - so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. **Led by Purpose. Driven by You.** **About You**
As the E-Commerce Key Account Manager, you will lead the strategic growth of our business on Amazon and other e-commerce platforms. In this pivotal role, you will be responsible for exploring, identifying and capturing category sales and share growth opportunities for Kimberly-Clark. You will report to the Commercial Cluster Leader Enterprise Markets (EM) and you will be an individual contributor (no direct reports). YOUR KEY ACCOUNTABILITIES: - Exploring, identifying and pursuing Kimberly-Clark’s category share growth opportunities within Amazon and other e-commerce customers
- Conducting negotiations with Amazon Vendor Managers and all counterparts, actively involving all e-commerce team
- Compiling the best possible Customer Plan based on identified growth opportunities and ensuring a proper execution of this Plan with the right assortment, promo and price
- Promoting the right stock level to fulfill customer need and give the right input in volume planning
- Monitoring product rating and defining action plan when needed
- Collaborating with internal functions and external agency to create specific media and search plan
- Ensuring the right paper turnover and payment process between Kimberly-Clark and Amazon, involving all the functions to minimize claims, deduction and returns WHAT WE NEED FROM YOU: - Previous experience working at Amazon or managing commercial relationships with Amazon as a key customer, including negotiation and strategic account management. Experience with other e-commerce players is a strong plus
- Excellent selling skills, including strong negotiation and closing ability, coupled with excellent people skills
- Strong level of understanding end to end value chain for Amazon (product, demand, customer service, supply, cash cycle)
- Experience managing promotions, search activities and advertising in Amazon
- Solid level of understanding of key finance documents (P&L;, Balance, and Cash Flow)
- Strong organization skills with an aptitude in analytical decision making
- Promote desired culture - entrepreneurial, winning, accountable, ownership and result oriented
- Fluent in Italian and English **We Offer**
We want to grow together with you - which is why we offer attractive developing opportunities. You will work in a pleasant and open environment with a global character, where cooperation is very important to us. - Attractive market-oriented remuneration
- Success-based premio
- SharePlus Program - Equity Participation
- Corporate benefits
- Health insurance
- Accident insurance **To Be Considered** **Please submit your CV in English as it will be considered by English speakers.** In the meantime, please check out the careers website. LI-Remote **And finally, the fine print.**
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for thi