Store Manager
Pubblicato il 18-08-2026 - Michael Kors in Milano
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you
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Leading with responsibility for all aspects of the management of the store, the Store Manager is
responsible for building and leading a team that is dedicated to driving the business. The Store Manager
is also responsible for meeting all operational budgets, and developing and maintaining a proactive
business plan.
Major Responsibilities include but are not limited to:
People
• Inspire, lead and coach the store team to create a culture of performance delivery and
accountability
• Recruit top talent, training and developing staff to build a team of true Jet Set Ambassadors
• Drive team retention, ensuring actionable Talent and Succession plans are in place
• Support, implement and provide follow-up for all training and onboarding for new joiners
• Take accountability for the regular evaluation of the performance of each Jet Set Ambassador
providing feedback and coaching
• Proactively manage and resolve all HR issues in collaboration with HR Department
• Ensure image and grooming standards are aligned with brand policy
• Partner with DM to review integrity of PTS, identifying opportunities to improve
• Collaborate with retail partners on sales strategies, product knowledge, brand standards and
selling service
• Practice and role model the company behaviors, ensuring effective use of the behavior tool kit
Service
• Lead the team of Jet Set Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.
• Ensure Jet Set Ambassadors maintain client communication through utilizing all available clienteling apps
• Proactively manage client database and utilize information to increase sales
• Maintain floor presence and lead by example
• Provide coaching and support to assist Jet Set Ambassadors in resolving custo