Head of Marketplace
Pubblicato il 18-08-2026 - The Tour Guy in Italia
Our Company
We are The Tour Guy, provider of incredible tours and authentic experiences for English-speaking travelers across Europe and the U.S.A. Our mission is to help others make more out of life through experiencing destinations, culture, and learning.
With loyalty to the customer, we follow the Golden Rule of travel: treat vacations like you want yours treated. Our team is dedicated to creating unique, once-in-a-lifetime tours, activities, and experiences — from Vatican tours to authentic cooking classes in Paris and everything in between.
The Candidate
A charismatic leader that understands that each user has intent defined by a search. Our job is to match that intent to a product and provide the exact visual they imagined in their head.
We need to do that with tens of thousands of products.
Responsibilities
Department & Team Leadership
Lead and manage the Account Management team against clear revenue, partner, and execution targets.
Set market and category ownership, individual targets, and weekly and monthly operating rhythms.
Own department performance across GMV,
revenue, partner growth, category coverage, and catalogue productivity.
Coach reps to their numbers and manage underperformance.
Marketplace & Category Strategy
Own the product mix and category coverage across European trip markets.
Use search demand, bookings, conversion, availability, and market data to set quarterly supply and category priorities.
Partner with Analytics, Search, Product, Merchandising, and Product Operations so high-intent searches lead to credible, available, bookable products.
Own the search-to-booking funnel: drive down zero-result and no-click searches and lift product- and category-page conversion.
Merchandising quality standard: ensure partner listings (photos, descriptions, reviews, availability) are good enough to convert next to owned product.
Partner & Commercial Growth
Direct supplier acquisition in priority markets and categories and manage key partner relationships