Are you a fluent Italian speaker ready to take your career international while living in one of Europe's most captivating cities? We are looking for an Italian-Speaking Customer Support Specialist to join a dynamic, multicultural team based in Lisbon .

This role offers the perfect combination of professional growth and an exceptional lifestyle by the Atlantic coast.

Why Lisbon?

Lisbon is a city that truly has it all. From year-round sunshine and ocean views to historic neighborhoods, vibrant nightlife, and a fast-growing international business scene, Lisbon offers an outstanding quality of life. Enjoy a relaxed pace of living, rich culture, and easy access to beautiful beaches—all while building your career in an international environment.

Your Role

As a Customer Support Specialist, you will be the main point of contact for Italian-speaking customers, delivering high-quality support and ensuring an excellent customer experience across multiple communication channels.

Key Responsibilities

Handle customer inquiries in Italian via phone, email, and chat

Provide clear, accurate, and professional solutions

Maintain high customer satisfaction through effective communication and problem-solving

Accurately document customer interactions in internal systems

Collaborate with international colleagues to continuously improve service quality

What We Are Looking For

Native or fluent Italian speaker

Good level of English for internal communication

Strong communication and interpersonal skills

Customer-focused mindset with attention to detail

Ability to work efficiently in a fast-paced, international environment

Previous customer support experience is an advantage, but not required

What We Offer

Competitive salary and benefits package

Relocation package to support your move to Lisbon

Modern, international office environment

Full training and structured onboarding

Career development and internal growth opportunities The opportunity to live and work in one of Europe's most desirable capitals

If you're ready to grow your career while enjoying life in a vibrant, sun-filled city by the ocean, this opportunity is for you.

Apply now and start your Lisbon journey.

Italian-Speaking Customer Support Role - Lisbon, Portugal

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