Job Details Location: Milan Working hours: Staggered shifts from Monday to Sunday Full training provided Start date: Beginning of July About the Role Global Impact: Your work will directly help people in times of need, across borders and cultures.

Career Growth: We offer a clear progression opportunities, and access to world-class training.

Benefits: Health cover Supportive Culture: Join a diverse, collaborative team where expertise and innovation thrive. Are you empathetic and driven to help others? Do you want a role where your people skills make a real difference?

We are looking for : A new International Operations Specialist to join our team. In this role, you'll be the vital link between our beneficiaries and our global network of medical and security professionals ensuring they receive the highest standard of care.

Responsabilities

Support members with healthcare and security queries. Coordinate medical appointments, authorise treatments, and manage policy claims. Assess situations and communicate logistics worldwide. Collaborate with a multidisciplinary team in a fast-paced environment.

About you Strong organisational and critical thinking skills. A natural, empathetic approach and passion for helping people. Excellent written and spoken Italian, French, English. Customer service experience (contact centre or similar) is desirable.

Confidence with Microsoft Office and an appreciation for data protection. Degree level, with interest in healthcare, world politics, or international security preferred.

International operations specialist - French, Italian, English

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