Global IT Service Desk Lead - Automation & Strategy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7h3ssa

Jobtailor is seeking a seasoned IT leader to head a team delivering IT support for 1,600+ employees across Italy, the UK and Spain. You will shape the strategy for service delivery, drive proactive support, and oversee internal teams and suppliers to ensure high-quality outcomes.

You will champion automation, self-service, and knowledge management while balancing cost control with strategic investment, and you will implement KPIs and governance to elevate performance across the organization.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7h3ssa