Sales Technical Support Specialist - Pharmaceutical Packaging

19 ago - Ozzano dell'Emilia
Altro

Provide back-office support to the Area Managers and Project Managers within the Sales Department.

Prepare the commercial section of quotations based on the Area Manager's instructions.

Maintain relationships with Area Managers, agents, subsidiaries, and customers.

Create order confirmations and open the related WBS/Network structures in SAP after receiving the customer's purchase order.

Verify the availability of IMA divisions or third-party suppliers and create related purchase orders.

Communicate the issuance or revision of documents to all relevant company departments.

Organize customer visits to IMA facilities, including support with accommodation and transportation arrangements.

Update customer master data in SAP and CRM systems.

Liaise with the central administration team regarding invoicing and other administrative activities.

Requirements

Fluent knowledge of English and German, with Spanish considered a strong advantage.

Degree in Languages/Translation & Interpreting and/or Economics, with 1 to 3 years of experience in structured industrial organizations.

Knowledge of commercial and administrative procedures, including Incoterms, Letters of Credit, and International Transactions.





Knowledge of SAP and CRM systems.

Strong organizational and project coordination skills within a team environment.

Open-mindedness, flexibility, and adaptability.

Ability to manage stress and urgent priorities effectively.

Core Competencies

Demonstrates expertise in back-office support, project coordination, and customer relationship management, with proficiency in SAP and CRM systems. Fluent in English and German, with a strong understanding of commercial procedures and international transactions.

Highest-signal resume keywords

Fluent In English

Fluent In German

Knowledge Of SAP

Knowledge Of CRM Systems

Project Coordination Skills

ATS Optimization Keywords

Hard Skills

Commercial Procedures

Administrative Procedures

Incoterms

Letters Of Credit

International Transactions

Customer Master Data ManagementOrder Confirmation Creation

Purchase Order Creation

WBS/Network Structure Management

Degree In Languages/Translation & Interpreting

Soft Skills

Organizational Skills

Open-Mindedness

Flexibility

Adaptability

Stress Management

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