We are looking for an experiencedRECEPTION MANAGER (m/f/d)to join our teamYour Responsibilities With UsManaging all operational processes in the front officeOrganizing daily operations at the front deskTeam leadershipWarmly welcoming guests upon check-in and check-outGuest support and communicationQuality assurance and quality controlComplaint managementMonitoring the preparation and updating of various programs/listsSmooth communication and collaboration with various departmentsTraining of new employeesWhat You Bring To The TableCompleted vocational training in the hospitality industrySeveral years of professional experience in a comparable position in the upscale hospitality industryVery good knowledge of English, Italian,

and GermanASA-J certification is a plusComputer and IT skills (Microsoft Office suite)Flexibility and strong organizational skillsCommunication skillsSales talentStrong guest-oriented approachA professional and confident demeanorWhat We Offer YouAll-inclusive onboarding when you start to ensure a smooth transitionWork amidst the unspoiled nature of the Dolomites with a wide range of recreational activitiesFlexible work schedules, as well as health, pension, and social insurancePerformance-based compensationFree employee restaurant serving breakfast, lunch, and dinner (even on days off)Accommodation in employee housing if neededFree parkingAttractive continuing education opportunities, as well as career and advancement opportunitiesOrganization of events and group outings for employeesDiscounts on spa treatments, store products, and partner hotelsFree use of the gym6-day workweek

Reception Manager (m/f/d)

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