ICT Support Services Officer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7h71nz

IT & Digital Transformation | Adelaide Metro

Closing date: 20/08/2026

Please note that BigRedSky will be temporarily
unavailable due to scheduled maintenance from 8:30 PM ACST on
Friday, 14 August 2026, until 8:30 AM ACST on Sunday, 16 August
2026.

If you encounter any difficulties submitting your application
during this time, please send your application directly to our
Recruitment team at (email hidden), and we will be
happy to assist.

Your Mission:

Join a fast-paced IT environment where your technical expertise
keeps our systems humming and our people connected. As the go-to
tech troubleshooter, you’ll be the first line of defence against
system issues, security threats, and user frustrations, making a
real impact every day.

What You’ll Be Doing:
- Deliver responsive L1–L2 support across
desktops, systems, telephony, mobile devices, and AV
systems.
- Administer user accounts, security policies, and
configurations via Active Directory and
Microsoft 365.
- Manage Exchange, Intune, Endpoint Configuration Manager,
and MDM platforms.
- Troubleshoot network issues,



hardware
faults, and software bugs with precision and speed.
- Monitor and escalate cybersecurity threats, ensuring a
secure digital environment.
- Collaborate on IT projects, audits, and continuous
improvement initiatives.

Tech Stack You’ll Work With:
- OS & Platforms: Windows 10/11, Windows
Server, iOS, Android
- Tools: Active Directory, Group Policy,
Exchange, Intune, PowerShell, Defender, Trend
- Apps: Microsoft 365, Endpoint Manager, AV
systems
- Networking: LAN/WAN, DHCP, Printing
Services, basic network troubleshooting

Why You’ll Love It Here:
- Salary Packaging: Up to $15,900 tax-free +
$2,650 for meals/entertainment + novated leasing.
- Wellbeing Support: EAP access
- Career Growth: Regular training,
upskilling, and exposure to enterprise-level tech.
- Culture: Casual Fridays, inclusive team
vibe, and a mission-driven workplace.
- Coffee Perks: Fuel your day with our
in-house c

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7h71nz