Restaurant Hostess/Host
Pubblicato il 19-08-2026 - Belmond in Portofino
Description
Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. From La Terrazza - one of the most spectacular restaurants in Italy - to our Pool Grill Restaurant and Cocktail Bar, culinary excellence is in our DNA.
we are looking for a Restaurant Hostess/host to join the team at our Terrazza Restaurant.
The candidate should have exceptional taste and exemplary customer service skills. The primary objective is to provide a friendly, attentive, and timely service and to create an exceptional experience for all our guests.
The candidate reports to Restaurant Manager.
Main Duties & Responsabilities:
- Warmly welcome and greet all guests upon arrival, anticipating their needs and ensuring a positive first impression;
- Manage restaurant reservations efficiently, using reservation systems, and handle walk-in guests professionally;
- Accompany guests to their tables, ensuring proper seating arrangements and considering special requests;
- Effectively communicate with the service team, kitchen, and management regarding guest flow, special requests, and any potential issues;
- Handle guest inquiries and special requests with grace and efficiency, resolving minor issues promptly or escalating as necessary;
- Assist in maintaining the overall ambiance of the dining area, ensuring cleanliness and proper setup;
- Adhere to all hotel policies, procedures, and service standards, upholding Belmond's commitment to luxury hospitality.
Requirements
- A minimum of 2 years of experience in a similar role within a luxury hotel or high-end restaurant environment; · Exceptional interpersonal and communication skills, with a natural warm and engaging personality;
- A sophisticated and polished appearance, reflecting the luxury standar